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Pay with direct debit with your bank

Starting direct debit service:

  • Complete and sign the Direct Debit (ACH) Application
  • Return the form to the City of Albany Utility Billing, P.O. Box 945, Albany, OR 97321
  • Must include an original VOIDED check for the account you want to use for your Automatic Payment

Once we receive the application, it may take one to two billing periods to be enrolled. You will see an "auto pay" note on your bill once you are enrolled. You will still receive a bill from us each month. It will tell you how much money you owe and the due date when the funds will be withdrawn from your account.

Canceling direct debit service:

  • Complete and sign the Direct Debit Cancellation Form
  • Return the completed form to the City of Albany Utility Billing, P.O. Box 945, Albany, OR 97321.
  • Signed form must be received at least five (5) business days before your account is scheduled to be debited (the due date on your billing).

Pay using bill pay at your bank or credit union

You need to sign up for this service with your bank or credit union, set up Albany Utility Billing as a payee (make sure you include your name and account number in the memo box), and enter the amount owed on your bill. Your financial institution will send the check to us for you.

Pay in-person

Albany City Hall 
333 Broadalbin St SW, 1st Floor
(Drop box available at the Ellsworth Street/East entrance)

Pay using a check by mail

Use the return envelope included with your bill, no cash, and send to:

Albany Utility Billing
P.O. Box 945
Albany, Oregon, 97321


The City of Albany manages the water, sewer, and stormwater utilities in the City of Albany. Rates are set through resolution by the Albany City Council. Low-income assistance is available to all qualifying low-income residential customers.

Public Works-Utility Billing

 333 Broadalbin SW (1st floor)
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