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An update for all Albany utility billing customers

ub bill

Pay your bill online

 STOP! Account numbers have changed in the new billing system.

If you haven't already, first...

  • Click the button below.
  • Click on "Find my account."
  • Fill in your old account number and billing zip code.
  • Hit "Search" to get your new account number.

Login to your account

 Get started with the new utility billing system

ub meter

More about your bill

Other ways to pay


The City of Albany manages the water, sewer, and stormwater utilities in the City of Albany. Rates are set through resolution by the Albany City Council. Low-income assistance is available to all qualifying low-income residential customers.

Public Works-Utility Billing

 333 Broadalbin SW (1st floor)
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