Albany Transit System (ATS)

Interested in working for Albany Police Department Communications?

The APD Communications Center is comprised of one supervisor and ten communications specialists, two of whom are communications training officers.   Communications specialists work four ten-hour days and are responsible for providing dispatching services twenty-four (24) hours a day, seven days a week.   Each communication specialist rotates schedules every two months and all shifts are assigned based on a rotation schedule. Communications Specialists are allowed to trade shifts, with supervisor approval, to accommodate the demands of life.  

Hiring Process

The Communications Center strives to serve the community as quickly and efficiently as possible. To do this, we need quality applicants who are up to the challenge to meet the demands of the profession each and every day. APD has a quick and demanding hiring process. Applicants should be prepared to submit a high quality application, and participate in; a five-minute interview, a CritiCall pre-employment test; a panel interview; a background investigation; and psychological and medical evaluations.

Training Process

Once hired, a new trainee can expect to attend a two-week Department of Public Safety, Standards & Training (DPSST) academy in Salem.  Trainees are assigned a training coach and will work directly with their coach on their shift, sharing the same days off.   Trainees will be put through a demanding three to four months of on-the-job training in emergency and non-emergency call taking and police dispatching.  Trainees will receive daily performance reviews and supervisor reviews to ensure that they are aware of job performance and training needs.  Once employees have mastered the basic skills needed to successfully perform the job duties on their own, they are released from their coach and monitored for the rest of their eighteen-month training period.

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If this sounds like the job for you, please visit the City's jobs website to see if there are any positions currently available.

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